Q: Do you host my e-commerce website

As a Gold Cloudways partner , we will always recommend that you host your website with them on one of our servers as we have a good understanding of their systems, and also have a good relationship with our account manager. As a result we can offer you a better service, 24/7 up time and a daily backup system to make sure you don’t lose any important online sales.

Question 1

What is my website built on?

Accepted Answer

At Simplicity Marketing we primarily specialise in building WordPress websites using WooCommerce as the e-commerce platform.

Although we recommend using the WordPress/WooCommerce combination for building the best e-commerce websites, we can and do also work with many of the other top e-commerce platforms.

Question 2

What is an e-commerce website?

Accepted Answer

An e-commerce website is a platform that enables businesses to reach consumers and transact sales online. It is a powerful tool for entrepreneurs and retailers to increase their visibility, expand their customer base, and make more money.

Question 3

How much does an e-commerce website cost?

Accepted Answer

E-commerce websites range in price based on design scope and functionality. To help discover a more accurate price please fill in the contact form and one of our account executives will get back in touch with you as soon as possible.

Question 4

Do you use WordPress plugins?

Accepted Answer

WordPress plugins are a great resource and we utilise a wide variety of them to build our e-commerce websites.. Although we do utilise plugins for certain website functionality our team of skilled developers will always take a professional and sensible approach as to which plugins are worth using and which plugins could be replaced with a more lightweight bespoke solution.

Question 5

Do you host my e-commerce website

Accepted Answer

As a Gold Cloudways partner, we will always recommend that you host your website with them on one of our servers as we have a good understanding of their systems, and also have a good relationship with our account manager. As a result we can offer you a better service, 24/7 up time and a daily backup system to make sure you don’t lose any important online sales.

Question 6

Can I get on going e-commerce maintenance and support

Accepted Answer

Simplicity Marketing offer a detailed maintenance package that covers support, backups, security checks and also on going development changes. This will be agreed at the start of your project going live.

Question 7

What is my website built on?

Accepted Answer

At Simplicity Marketing we primarily specialise in building WordPress websites using WooCommerce as the e-commerce platform.

Although we recommend using the WordPress/WooCommerce combination for building the best e-commerce websites, we can and do also work with many of the other top e-commerce platforms.

Question 8

Can you build a Shopify website?

Accepted Answer

Yes, as an agency we pride ourselves in being Shopify developers, designers, and marketers focused on making your Shopify store a success, and grow your business.

Question 9

What is an e-commerce website?

Accepted Answer

An e-commerce website is a platform that enables businesses to reach consumers and transact sales online. It is a powerful tool for entrepreneurs and retailers to increase their visibility, expand their customer base, and make more money.

Question 10

How much does an e-commerce website cost?

Accepted Answer

E-commerce websites range in price based on design scope and functionality. To help discover a more accurate price please fill in the contact form and one of our account executives will get back in touch with you as soon as possible.

Question 11

Do you use WordPress plugins?

Accepted Answer

WordPress plugins are a great resource and we utilise a wide variety of them to build our e-commerce websites.. Although we do utilise plugins for certain website functionality our team of skilled developers will always take a professional and sensible approach as to which plugins are worth using and which plugins could be replaced with a more lightweight bespoke solution.

Question 12

Do you host my e-commerce website

Accepted Answer

As a Gold Cloudways partner, we will always recommend that you host your website with them on one of our servers as we have a good understanding of their systems, and also have a good relationship with our account manager. As a result we can offer you a better service, 24/7 up time and a daily backup system to make sure you don’t lose any important online sales.

Question 13

Can I get on going e-commerce maintenance and support

Accepted Answer

Simplicity Marketing offer a detailed maintenance package that covers support, backups, security checks and also on going development changes. This will be agreed at the start of your project going live.

Question 14

What is graphic design?

Accepted Answer

Graphic design is the art and practice of planning and projecting ideas and experiences with visual and textual content. It involves creating visual concepts using software or by hand to communicate ideas that inspire, inform, and captivate consumers.

Question 15

What types of graphic design services do you offer?

Accepted Answer

We offer a wide range of graphic design services including logo design, branding, print design (such as brochures, flyers, business cards), web design, social media graphics, packaging design, and more. Our services are tailored to meet the specific needs of each client.

Question 16

How much do your graphic design services cost?

Accepted Answer

Our pricing depends on the scope and complexity of the project. We offer customised quotes based on factors such as the type of design service required, the number of revisions, and the timeline for completion. We strive to provide competitive rates while maintaining the highest quality standards.

Visit our agency cost calculator for an insight into how using an agency can save you money https://meetsimplicity.com/agency-calculator/

Question 17

What is your process for completing a graphic design project?

Accepted Answer

Our process typically involves initial consultation to understand your needs and objectives, followed by research and conceptualisation, design development, client feedback and revisions, and final design. We ensure open communication throughout the process to deliver designs that exceed expectations.

Question 18

How long does it take to complete a graphic design project?

Accepted Answer

The timeline for completion varies depending on the complexity of the project and our current workload. We provide estimated timelines during the initial consultation phase and strive to deliver designs in a timely manner without compromising quality.

Question 19

Do you offer revisions on your designs?

Accepted Answer

Yes, we value client feedback and offer a certain number of revisions depending on the package selected. We work closely with clients to refine designs until they are completely satisfied with the final result.

Question 20

Can you work with our existing branding guidelines?

Accepted Answer

Absolutely! We can either adhere to your existing branding guidelines or help you develop a new visual identity that aligns with your brand values and goals.

Question 21

What file formats will the final designs be delivered in?

Accepted Answer

We provide designs in various formats suitable for both print and digital use, including high-resolution PDFs, vector files (such as AI or EPS), JPEGs, PNGs, and more. We ensure that you have the necessary files to use your designs across different platforms and mediums.

Question 22

Do you provide printing services for designs, or is it digital-only?

Accepted Answer

While we do not provide printing services in-house, we can recommend reputable printing vendors and assist you with preparing print-ready files for your projects.

Question 23

Can you create designs for both print and digital media?

Accepted Answer

Yes, we have expertise in designing for both print and digital media. Whether you need a printed brochure, digital ad campaign, or social media graphics, we can deliver designs optimised for the intended medium.

Question 24

Is Digital First Content important?

Accepted Answer

We have a vast range of expertise in creating the finest digital first content. Look around us, social media is growing day by day and platforms that favour video content have seen the largest increase in users which have sparked brands to continuously create content which engages that audience.

Question 25

Do you provide Corporate Videos?

Accepted Answer

For our clients, corporate videos are an essential tool for achieving their goals of attracting new customers and keeping existing ones engaged. However, the majority of corporate videos are dull and uninteresting. Our company takes pride in creating exhilarating and impactful corporate videos that capture the attention of viewers.

Question 26

Do you come up with the video ideas?

Accepted Answer

Simplicity will work closely with you to come up with ideas, shot lists and storyboards together to give you a flavour of how your video/animations will look. We’ll book the required locations and voice over artists, and provide you with a project manager to inform you of deadlines and the progress of your video. We will ensure that you have full transparency on the production process.

Question 27

Do you carry out the video filming?

Accepted Answer

This is where Simplicity will film the shots using our latest range of cameras, ensuring that the quality of your content is exceptional. A brief will be sent to everyone beforehand to guarantee that everything goes smoothly. For social media we can also bulk shoot to maximise the footage and stop your channels from running dry.

Question 28

Do you carry out the video editing also?

Accepted Answer

This is where our editing wizards will craft the footage in line with the storyboard and bring it to life using the latest Adobe Creative Cloud software. Once a workable draft is ready, we’ll send that to you for feedback. Every project receives a few feedback rounds and you’re more than welcome to come and sit with us to get the final tweaks done.

Question 29

What is UX/UI Testing?

Accepted Answer

UX/UI testing involves evaluating a digital platform's user interface and experience to ensure it is easy to use, intuitive, and meets the user's needs.

Question 30

How much does UX/UI Testing cost?

Accepted Answer

The cost of a UX/UI test can vary greatly depending on the complexity of your platform and the depth of testing required. Factors such as the number of pages or features to be tested, the techniques used, and whether you require ongoing testing and support can all impact the final price. We believe in providing value for our clients, so we'll work with you to create a customised testing plan that suits your budget and needs. For a detailed quote, please contact us directly.

Question 31

How Often Should You Conduct UX/UI Testing?

Accepted Answer

Ideally, UX/UI testing should be an ongoing process, conducted at various stages of design and development, and even post-launch to ensure continuous improvement.

Question 32

Can I See Improvements Right Away?

Accepted Answer

While some improvements may be noticeable immediately, UX/UI testing is a process of continual refinement. Over time, you'll see significant enhancements in user engagement and satisfaction.

Question 33

What is UX/UI Testing?

Accepted Answer

UX/UI testing involves evaluating a digital platform's user interface and experience to ensure it is easy to use, intuitive, and meets the user's needs.

Question 34

How much does UX/UI Testing cost?

Accepted Answer

The cost of a UX/UI test can vary greatly depending on the complexity of your platform and the depth of testing required. Factors such as the number of pages or features to be tested, the techniques used, and whether you require ongoing testing and support can all impact the final price. We believe in providing value for our clients, so we'll work with you to create a customised testing plan that suits your budget and needs. For a detailed quote, please contact us directly.

Question 35

How Often Should You Conduct UX/UI Testing?

Accepted Answer

Ideally, UX/UI testing should be an ongoing process, conducted at various stages of design and development, and even post-launch to ensure continuous improvement.

Question 36

Can I See Improvements Right Away?

Accepted Answer

While some improvements may be noticeable immediately, UX/UI testing is a process of continual refinement. Over time, you'll see significant enhancements in user engagement and satisfaction.

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